Frequently Asked Questions
Do you ship internationally?
Yes, the collection is shipped worldwide with a tracked service. At check out, please enter your address and the shipping cost will be calculated based on this delivery location. Please note these are set shipping costs, so the delivery price will be kept the same no matter how many items are purchased.
Can I change currency?
Yes, at the bottom of the page you will be able to change your country/region, which will also select the currency.
Do you wholesale your collection?
Yes! If you would like to become a stockist, simply email us at jessicaandertondesigns@gmail.com or fill out our enquiry form- we aim to get back to you within 24 hours!
Can I write a review?
Yes! Feedback is much appreciated. You can write a review by scrolling to the bottom of the product's page, where you will find the review section.
Can you help me with my order?
If you feel more comfortable discussing and placing an order over the phone, we are more than hapy to help with that. You can phone our studio on 07964040064, where we can answer any questions you have regarding previously placed orders or new orders. Alternatively, you can email us at jessicaandertondesigns@gmail.com. Please note, If the production of your products have already began, we may be limited to what can be changed.
Do you do commissions?
With Jessica's background in Fine Art Painting, she loves to take on special projects, from original artwork & commercial designs to personalised products. Please email at jessicaandertondesigns@gmail.com to discuss.
What should I do if I haven't recieved my order?
If you have not received your order, please check if your item is a pre-order. These items have a particular despatch date, stated on the product title and product description. They will be sent out as soon as they have arrived!
If your item is not a pre-order, please check your parcel tracking number, which will have been attached to your despatch email. Please check your junk folder if you cannot find this despatch email. Alternatively, please message using the chat icon at the bottom right of the screen or email at jessicaandertondesigns@gmail.com. Jessica would be happy to check the status of your order.
What should I do if I havent recieved a confirmation email?
Please check your junk folder, as sometimes our emails can find their way there! Alternatively, please get in touch with Jessica via email - jessicaandertondesigns@gmail.com or via our live chat. Jessica would be happy to assist you.
Am I able to refund or exchange my order?
If you are not completely happy with your purchase/ have made an error when ordering and wish to return it for a full refund, please send us an email at jessicaandertondesigns@gmail.com with proof of purchase within 14 days of receipt, and we will advise you on where to return your purchase.
Please ensure that the products are returned in perfect saleable condition and in their original packaging. If 14 days have gone by since you received your purchase, unfortunately we cannot offer you a refund or exchange.
Once your return is received, we will send you an email to confrim the refund is being processed, and credit will automatically be applied to your original method of payment, within 5 days.
What is the delivery time/can I request an express delivery service?
Once we receive your order, we aim to despatch within 1-3 working days. Your order will be sent using Royal Mail Tracked 24 or ParcelForce service which usually takes 1-3 days to be delivered within the UK or est. 5-14 days for International addresses. As some of the products are made to order, the delivery times can vary. Due to the nature of our products, seasonal demand can occasionally longer delivery times, however we will endeavour to inform you of any such situation to avoid disappointment.
If you have a specific deadline to receive your order, please email jessicaandertondesigns@gmail.com and we will be happy to upgrade your delivery (Special- next day) at an additional charge.
Can I add a gift note?
Of course, Jessica would be more than happy to write a gift message and include it within the order. You can add a note in the message section at check out or by contacting us directly with what you would like to add.
Gift Inspiration & Product Questions
What makes Jessica Anderton Designs gifts unique?
Every Jessica Anderton Designs product begins as an original hand-painted artwork created by Jessica in her Edinburgh studio. The designs are then transformed into premium homeware and lifestyle products, all proudly manufactured in the United Kingdom using quality materials and printing techniques. The result is a distinctive gift that combines original artwork with practical everyday use.
Do you have good gifts for dog and cat lovers?
Yes! Our DOGS collection and CATS collection features hand-painted breeds across kitchen and home accessories including aprons, tea towels, Aga Covers, oven gloves and more. These products make thoughtful gifts for pet owners, animal lovers and anyone looking for an unusual gift.
What are good gifts for someone who loves champagne or entertaining?
Our Champagne & Fizz collection is inspired by hand-painted champagne and sparkling wine bottles and includes aprons, tea towels, tableware and accessories. These products make wonderful gifts for champagne lovers, dinner party hosts and housewarming occasions.
Do you have gifts for golfers?
Yes. The GOLF collection includes hand-painted golf-inspired designs across kitchen textiles and lifestyle products. These make unique gifts for golfers, golf enthusiasts and Father's Day presents. This design was painted ahead of Jessica opening her first shop, located in the iconic golf town of St Andrews. Read more about it here.
Do you have gifts under £30?
Yes. We have a curated collection of gifts under £30 including tea towels, notebooks, coasters and smaller home accessories suitable for birthdays, thank-you gifts and special occasions.
Are your products suitable as housewarming gifts?
Yes. Our cotton tea towels, oven gloves, placemats, tableware and home accessories make thoughtful housewarming gifts designed to bring personality, colour and character into a new home. Many customers also choose our Champagne & Fizz tea towels as a creative two-in-one gift idea - wrapping them around a favourite bottle of champagne or fizz to create a thoughtful and practical present that's ready to give.
Can I send my order directly as a gift?
Yes. We are happy to include a handwritten gift message with your order. Simply add your message during checkout!
Are your products made in the UK?
Yes. Our collection is designed and manufactured within the United Kingdom using carefully selected British suppliers and quality materials.
My friend loves horses, do you have gifts for horse lovers?
Yes. Our horse-inspired collection features Jessica's original hand-painted equestrian artwork across a range of homeware and lifestyle products. From tea towels and aprons to notebooks and home accessories, these pieces make thoughtful gifts for horse lovers, riders, equestrian enthusiasts and anyone passionate about country life.
Whether you're shopping for a birthday, Christmas, thank-you gift or something special for a horse owner, our collection offers unique British-made gifts designed to be both beautiful and practical.
What are good gifts for someone with an Aga or who loves cooking?
Our kitchen and homeware collections make ideal gifts for anyone who loves cooking, baking or spending time in the kitchen - especially Aga owners and country cooks who appreciate practical yet beautiful pieces.
We offer cotton tea towels, oven gloves, aprons, gauntlets, Aga Covers, Everhot Covers all featuring Jessica’s original hand-painted designs. These items are designed to be used every day, bringing colour, personality and a touch of British charm into the kitchen.
They make thoughtful gifts for home cooks, baking enthusiasts, Aga owners, dinner party hosts and anyone who enjoys creating and entertaining at home. Read our blog about all things Aga owners should know!
I need a gift for someone who loves cocktails. Can you help find the perfect gift?
Our BAR and GIN collections are perfect for cocktail lovers and anyone who enjoys entertaining at home. Each piece features Jessica’s original hand-painted artwork inspired by classic drinks, cocktails and celebratory moments. From cotton tea towels and aprons to chopping boards and playing cards, these products make stylish and practical gifts for cocktail enthusiasts, home bartenders and dinner party hosts. They’re especially popular as birthday gifts, housewarming presents and Christmas gifts for anyone who enjoys mixing drinks and entertaining guests.
What are good gifts for someone who has everything?
When someone is hard to buy for or already has everything, the best gifts are usually personal, beautiful and useful. Our collections feature original hand-painted artwork by Jessica, turned into everyday homeware such as tea towels, aprons, oven gloves and tableware.
Because each design is unique and inspired by themes like dogs, cats, champagne, golf and cocktails, they make thoughtful gifts that feel personal rather than generic - ideal for birthdays, Christmas or special occasions when you want something a little different.
What are good gifts for men?
Our collections include a range of practical and stylish gifts for men who enjoy hobbies, entertaining and well-designed home accessories.
For golf lovers, our GOLF washbag is a versatile gift that can be used for toiletries, travel or as a handy bag for essentials on the golf course.
For those who enjoy BBQs and outdoor cooking, our aprons and gauntlets come in a variety of hand-painted designs, making them a great gift for anyone who loves grilling and entertaining.
For everyday use and thoughtful gifting, our playing cards, notebooks and chopping boards combine practicality with Jessica’s original artwork, making them ideal gifts for birthdays, Father’s Day, Christmas or for men who are hard to buy for.
Please get in touch with any questions
